Josh Bersin Articles

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Labor Day Arrives: How AI Changes Everything For Workers

US Labor Day is always a time to celebrate workers. Well this year, unlike years before, the entire labor market is changed. Not only are many front-line workers in high demand, white-collar workers are experiencing a hiring slowdown and automation is impacting everyone. And for the first time in my career, the BLS expects very ... Read more»

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Will AI Obsolete Employee Surveys? Perceptyx Says AI Can Do Much More.

In this podcast Kathi Enderes interviews Joe Freed, Chief Product officer at Perceptyx, explains the company’s strategy to extend its employee engagement platform to provide nudges, manager tools, and in-depth analysis of employee needs.

While the employee survey is not dead yet, you’ll see where things are going. Perceptyx is a well-known survey ... Read more»

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Is Superintelligence Nonsense? Why The AI Market Stumbled.

The AI market boom took a pause last week when GPT-5 and some new research from MIT appeared. As you’ll hear, the expectations for AI are extraordinarily high and that causes a lot of bubble effects. Today I explain this bubble and where it’s going.

I also discuss our latest experiences with AI transformation in ... Read more»

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Workday Acquires Paradox, A Bigger Deal Than You Think

This week I discuss Workday’s acquisition of Paradox, the pioneer in AI-powered conversational recruiting.

As I describe in detail, this is a big deal – and it goes beyond Workday’s ability to now offer high-volume, conversational recruitment. Talent Acquisition itself is about to radically change with AI, and this moves Workday into a leading position ... Read more»

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White Hot AI Dev Tool Market: Workday Acquires Flowise And More

The new battle for AI supremacy is now moving to the application development space, or IDE (Integrated Development Environments). These companies, like Cursor, Windsurf, Github Copilot, Replit, Google AI Studio, and Microsoft Power tools, are exploding with growth. Why? Because in the world of AI, we’re all application developers!

(Listen to “We’re All Software ... Read more»

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SAP Acquires SmartRecruiters. Many Implications, Here They Are.

This week SAP SuccessFactors announced the acquisition of SmartRecruiters, one of the fastest-growing talent acquisition platforms. This is much more than a technology deal: it demonstrates the value of talent and the massive redefinition of “applicant tracking systems” taking place today.

While the deal is not final and details are yet to come, I highlight ... Read more»

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Can AI Replace Human Intuition? I Think Not, And Here’s Why It Matters.

After many dozens of conversations with companies and AI vendors about AI transforming work, I’m left with one burning question. If we actually succeed in automating all our work tasks, data analysis, coding, and content generation, are these systems truly able to replace humans?

I”m left with a very simple answer: NO. And the reason ... Read more»

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Democracy vs. Autocracy In Leadership, Which Way Should You Go?

One of the most fundamental issues in business is “how we make decisions.” Should top management make all the decisions? Or should we let front-line staff collaborate and weigh in on company strategies.

Well in the political sphere, we’re testing these two models out in real time. And as I discuss, the “democratic” model leads ... Read more»

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The Four “New SoftSkills” We Need To Thrive In The Age of AI

Now that everyone is deep into AI transformation and flooded with personal productivity tools, it’s time to take a step back and consider “what new capabilities (not skills) do we need to thrive here?”

Well after 60+ interviews and discussions with hundreds of companies so far, I want to share the four “big things” that ... Read more»